Tools
Business communication essentials
- Author
- Bovée, Courtland L.
- Title
- Business communication essentials / Courtland L. Bovée, John V. Thill.
- Format
- Book
- Edition
- Fourth edition.
- Published
- Upper Saddle River, NJ : Pearson Prentice Hall, ©2010.
- Description
- xxi, 391 pages : illustrations (some color) ; 29 cm
- Other contributors
- Thill, John V.
- Notes
- Includes bibliographical references and index.
- Contents
-
- Understanding business communication in today's workplace
- Communicating in teams and mastering listening and nonverbal communication skills
- Planning business messages
- Writing business messages
- Completing business messages
- Working with letters, memos, e-mail, and instant messages
- Writing routine messages
- Writing bad-news messages
- Writing persuasive messages
- Understanding and planning business reports and proposals
- Composing and completing business reports and proposals
- Preparing and giving oral business presentations
- Searching for employment and preparing employment messages
- Interviewing for employment and following up.
- Subject headings
- Business communication. Business presentations. Business writing.
- ISBN
- 9780136084419 (alk. paper) 0136084419 (alk. paper) 9780136084426 (Instructor's ed.) 0136084427 (Instructor's ed.)