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What more can I say? : why communication fails and what to do about it
- Author
- Booher, Dianna Daniels.
- Title
- What more can I say? : why communication fails and what to do about it / Dianna Booher.
- Format
- Book
- Edition
- First edition.
- Published
- New York, New York : Prentice Hall Press, [2015]
- Description
- xvi, 160 pages ; 19 cm
- Notes
- Includes bibliographical references (p. 150-152).
- Contents
-
- Law of trust vs. distrust
- Law of collaboration vs. monologue
- Law of simplicity vs. complexity
- Law of tact vs. insensitivity
- Law of potential vs. achievement
- Law of distinction vs. dilution
- Law of specificity vs. generalization
- Law of emotion vs. logic
- Law of perspective vs. distortion.
- Summary
- "An essential guidebook for honing business communication skills ... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion-for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail"-- Provided by publisher. "Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion--for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail"-- Provided by publisher.
- Subject headings
- Communication in management. Business communication. Interpersonal communication.
- ISBN
- 9780735205338 (paperback) 0735205337 (paperback)